Shipping policy

  1. Shipping Policy Bergen Marzipan Company ("we" or "us") is committed to providing timely and reliable shipping for our customers. Please read our shipping policy below for more information.

  2. Shipping Methods We currently offer standard ground shipping for all orders within the United States. Orders are shipped via USPS or UPS, depending on the destination and size of the order.

  3. Shipping Rates Shipping rates are calculated based on the weight and destination of the order. You can view the shipping cost during checkout before placing your order. We may offer free shipping promotions from time to time, which will be communicated on our website and through email marketing.

  4. Shipping Timeframes We strive to ship all orders within 1-2 business days of receiving the order. Once shipped, delivery times vary depending on the shipping method and destination. Standard ground shipping typically takes 3-5 business days for delivery.

  5. Order Tracking Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the tracking number on the carrier's website.

  6. Shipping Restrictions We currently only ship within the United States. We do not ship to PO boxes, APO/FPO addresses, or international addresses.

  7. Shipping Issues If you experience any issues with your order, such as delayed delivery or lost packages, please contact us immediately through our website. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.

  8. Shipping Disclaimer While we strive to provide timely and reliable shipping, we cannot be responsible for carrier delays or issues outside of our control. We are not liable for any damages or losses caused by shipping delays or issues.

  9. Contact Us If you have any questions or concerns about our shipping policy, please contact us using the information provided on our website.

By placing an order with us, you agree to our shipping policy and acknowledge that shipping times may vary depending on carrier and destination.